Bulky waste collections

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Item being loaded in collection vehicle

In partnership with Southend-on-Sea City Council, we can collect your bulky waste from your doorstep for a fee.

If you have a large item to dispose of you can either:

  • give them to the Reuse Shop at Stock Road HWRC if the items are in good condition
  • take it to the Household Waste Recycling Centre; or
  • we can collect it. Please note, there will be a charge for this.

How do I book a collection?

To arrange a bulky waste collection, please visit our portal on the link below, at any time, including weekends. Alternatively, you can phone 0203 567 6955 from Monday to Friday.

How much does it cost?

You can book up to 5 items at the same time. The 1st individual bulky item costs £9. Any additional item costs £6 per item.


How does it work?

The online service provides a collection date within 5 working days. To amend or cancel a booking please contact Veolia on 0203 567 6955 or email [email protected]

Please have your items ready for collection by 7am at the front boundary of your property clearly visible from the kerbside. Collections can take place up to 5pm Monday to Friday. We regret we are unable to enter the property.

We will collect from flats provided the items are presented in the bin store before 7am on the day of collection and the paid for collection items clearly labelled.

Please note that bulky items booked for collection should not be left either touching or resting against third party property as this may affect our ability to collect and remove the item(s).

What can you collect?

We can collect:

  • armchair
  • bed base (single or double)
  • sofa
  • mattress (single or double)
  • chest of drawers
  • wardrobe
  • carpet roll
  • dressing table
  • underlay
  • bath
  • dining chair
  • dvd or video player
  • dining room table
  • television
  • table
  • fridge/freezer (these must be defrosted before collection and shelves to be removed)
  • chair
  • microwave oven
  • coffee table
  • cooker
  • headboard
  • dishwasher
  • desk
  • washing machine or tumble dryer

For any other item please contact us on 01702 215006.